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Weber-Stephen Products Co. values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Weber-Stephen Products Co. recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. The information will only be used in the event that we need to contact you, and for market research purposes.

This policy describes the personal information we collect about you, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, click here to contact customer service via e-mail at support@ducane.com, call us at 1-800-382-2637, or write us at com Customer Service, 200 E. Daniels Road, Palatine, IL 60067.

If our information practices change in the future, we will let you know by posting the policy changes on our Website or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.